Overview

The Company is an Omni-channel contact center solution and services partner. This Software Development Company has an in-house technology team that enables us to deliver technology-enabled IT solutions and services. The company provides solutions and services to clients across various industry verticals such as Banking, Insurance, Edtech, Fintech, Retail, e-commerce, automobile, etc.

Clients Requirement

  • Amid of COVID Pandemic, The Company allowed 100+ employees to work from home. Employees have different locations, different internet connections, unsecured and open-ended networks.
  • To Secure Client’s Data, software, application, codes are mandated for Software Development Company, so they wanted to avoid big data risk and data breach in their internal or external network.
  • The customer required the below mentions solutions to mitigate their challenges:
    1.Data Leakage Prevention (DLP) for all operating system such as Linux, Mac, Windows and Android.
    2.Disk Encryption: To protect the code and convert it into unreadable that cannot be deciphered by unauthorised people.
    3.Patch management security for all the vulnerable software and application.
    4.Secured Remote Access Platform
    5.Hassle-free Endpoint Management for safe environment.
    6.Centralized Domain Control & Centralized System Logs
    7.Active Directory Service: Arranging Data into logical hierarchies and providing security certifications
How ECS provided solution?
  • ECS Provided “Accops- work from home solution” as a complete package to resolve all the challenges of the client.
  • Our Expert deploys the solutions in the customer network and do the required customization as per the requirement.
  • Provide adequate security mapping and posture for their IT network.
  • Secured Patch management helped them to update the patch, to avoid vulnerabilities.
  • Data Leakage Prevention (DLP) helped them to secure sensitive data from their all device. Secure usage of data is mandatory when using server data from a remote locations as well as the office networks.
Results
  • All internal applications were virtualized and corporate data was secured
  • Secure access to the virtualized applications and data was provided using the application access gateway
  • Instead of different OEM solutions to manage all solutions, ECS Provided only one single OEM solution
  • ECS provided customize solution as per the client’s requirement.
  • ECS updated anti-virus software and making sure all updated security patches are downloaded.
  • The Client was happy & satisfied by the ECS all-in-one solution which helped the client to level up their security patch, mitigate the vulnerabilities and data leakage preventive.
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